All Systems Operational

Uptime over the past 90 days. View historical uptime.
US Operational
90 days ago
99.99 % uptime
Today
Web Dashboard Operational
90 days ago
100.0 % uptime
Today
Web Self-Serve Operational
90 days ago
100.0 % uptime
Today
Agent Connectivity Operational
90 days ago
100.0 % uptime
Today
Mobile Services Operational
90 days ago
100.0 % uptime
Today
Database Services Operational
90 days ago
100.0 % uptime
Today
Integration Operational
90 days ago
100.0 % uptime
Today
Agent Operational
90 days ago
100.0 % uptime
Today
Elevation Operational
90 days ago
100.0 % uptime
Today
Just In Time/Passwordless Functionality Operational
90 days ago
99.96 % uptime
Today
Technician Vault Operational
90 days ago
100.0 % uptime
Today
Rotation Operational
90 days ago
100.0 % uptime
Today
Chrome Extension - NA Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
99.99 % uptime
Today
Web Dashboard Operational
90 days ago
100.0 % uptime
Today
Web Self-Serve Operational
90 days ago
100.0 % uptime
Today
Agent Connectivity Operational
90 days ago
100.0 % uptime
Today
Mobile Services Operational
90 days ago
100.0 % uptime
Today
Database Services Operational
90 days ago
100.0 % uptime
Today
Integration Operational
90 days ago
100.0 % uptime
Today
Agent Operational
90 days ago
100.0 % uptime
Today
Just In Time/Passwordless Functionality Operational
90 days ago
99.96 % uptime
Today
Elevation Operational
90 days ago
100.0 % uptime
Today
Technician Vault Operational
90 days ago
100.0 % uptime
Today
Rotation Operational
90 days ago
100.0 % uptime
Today
Chrome Extension - EU Operational
90 days ago
100.0 % uptime
Today
CA Operational
90 days ago
99.99 % uptime
Today
Web Dashboard Operational
90 days ago
100.0 % uptime
Today
Web Self-Serve Operational
90 days ago
100.0 % uptime
Today
Agent Connectivity Operational
90 days ago
100.0 % uptime
Today
Mobile Services Operational
90 days ago
100.0 % uptime
Today
Database Services Operational
90 days ago
100.0 % uptime
Today
Integration Operational
90 days ago
100.0 % uptime
Today
Agent Operational
90 days ago
100.0 % uptime
Today
Elevation Operational
90 days ago
100.0 % uptime
Today
Just In Time/Passwordless Functionality Operational
90 days ago
99.96 % uptime
Today
Technician Vault Operational
90 days ago
100.0 % uptime
Today
Rotation Operational
90 days ago
100.0 % uptime
Today
Chrome Extension - CA Operational
90 days ago
100.0 % uptime
Today
Third Party Integrations Operational
90 days ago
100.0 % uptime
Today
IT Glue API Operational
HUDU API Operational
ConnectWise Manage Cloud Hosted Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Feb 27, 2026

No incidents reported today.

Feb 26, 2026
Entra M365 JIT Re-Enable - Password Incorrect
Resolved - We’ve completed our review of the reported login delays impacting Just-in-Time (JIT) accounts.

Our investigation, including comparison of our activity logs with Microsoft Entra Audit Logs, confirms that credentials are being generated and delivered correctly at the time of activation. The delay is occurring between the password reset event and when the updated credentials become active within Entra/M365.


We are continuing to monitor this behavior and will provide a further update once latency returns to expected levels.
Feb 26, 17:18 PST
Identified - We have identified the likely cause: a synchronization delay on the Microsoft Entra/M365 side.

Waiting approximately 5 minutes after re-enabling a Just in Time account will allow login with the supplied password.

We are continuing to investigate whether this delay can be reduced on our end, or whether it is inherent to Microsoft's platform.

Further updates to follow.
Feb 26, 16:20 PST
Investigating - We are currently investigating an issue affecting Entra/M365 Just in Time (JIT) accounts that have been re-enabled after a period of being disabled.

In this state, the password displayed by the Dashboard and Chrome Extension does not match the active credential, preventing successful login.

Active Directory and Local JIT accounts are not affected.

New Entra/M365 JIT account creation also continues to function normally.

Workaround: Deleting the affected JIT account and recreating it from scratch will resolve the issue. Please note this will require the end user to re-register MFA. We recommend evaluating the impact of MFA re-registration in your environment before proceeding.

Our team is treating this as the highest priority and is actively working toward a resolution.
Feb 26, 14:57 PST
Feb 25, 2026

No incidents reported.

Feb 24, 2026

No incidents reported.

Feb 23, 2026

No incidents reported.

Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

Feb 19, 2026

No incidents reported.

Feb 18, 2026

No incidents reported.

Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

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