Intermittent Web Dashboard Slowness

Incident Report for CyberQP

Resolved

After continuous monitoring, we are no longer seeing dashboard slowness. Pages are responsive and load in an appropriate amount of time. Please let us know via email response if you are still experiencing any challenges accessing the content of the Dashboard.

Posted Sep 06, 2024 - 15:36 PDT

Monitoring

Our team continues to monitor the improved performance of the Dashboard. At this time the speed appears to have returned to normal, and we will continue to monitor the performance over the next few hours.

Posted Sep 06, 2024 - 13:45 PDT

Investigating

Our team is seeing intermittent slowness in the web dashboard (admin.getquickpass.com). We are actively investigating and will provide further updates as more information is made available.

Posted Sep 06, 2024 - 10:04 PDT

This incident affected: EU (Web Dashboard) and US (Web Dashboard).